Your IT department. Without the overhead.

Monitoring, help desk, security, and maintenance from a team that knows your business. One point of contact, proactive support, no runaround.


THE PROBLEM

Too many vendors. Too many phone trees.

When something breaks, you call someone — and they blame someone else.

VENDOR CHAOS

Internet provider, email provider, cloud hosting, antivirus vendor, backup vendor. You're stuck in the middle waiting for answers.

OVERWHELMED IT

One IT person putting out fires. No time to plan ahead. When they leave, you lose everything.

INVISIBLE THREATS

Patches not applied. Backups not tested. Threats not caught. You're hoping nothing breaks.

NO ACCOUNTABILITY

Different technician every call. No one knows your setup. You start from scratch each time.


OUR APPROACH

Proactive, not reactive.
There's a difference.

REACTIVE IT PROACTIVE IT
REACTIVE IT

Something breaks. Your team notices. They call IT. Downtime costs money.

VS
PROACTIVE IT

We catch issues before they impact you. Your team barely knows we're there.

REACTIVE IT

Patches applied when someone remembers. Vulnerabilities sit open for weeks.

VS
PROACTIVE IT

Patches applied automatically on your schedule. Systems stay current without effort.

REACTIVE IT

Always playing catch-up. Nothing improves because you never get ahead.

VS
PROACTIVE IT

Problems are rare. When they happen, we fix them fast. Your team focuses on growth.

60–80% Downtime reduction with proactive IT

SERVICES

Full-stack IT support. All in one place.

HELPDESK

Helpdesk & User Support

One point of contact for every issue. We own the problem until it's resolved. No transfers, no ticket black holes.

MONITORING

Continuous Monitoring & Alerts

Around-the-clock monitoring for threats and system health. Endpoint protection and patch management handled proactively.

PATCHING

Patch Management

Security patches applied automatically on your schedule. Your systems stay current without your team doing the legwork.

CLOUD

Cloud & Infrastructure Support

Microsoft 365, Google Workspace, AWS, Azure. We handle provisioning, configuration, and troubleshooting.

SECURITY

Cybersecurity & Compliance

Endpoint protection, firewalls, threat detection, and security training. Compliance handled for regulated industries.

BACKUP

Backup & Disaster Recovery

Continuous backups with tested recovery plans. Ransomware, hardware failure, human error — covered.


THE PROCESS

Simple. Predictable.
You know what to expect.

01

Assessment

We understand your systems, what's critical, and what's broken. We ask about your goals — growth, compliance, security, cost control.

02

Plan & Quote

We propose a fixed-price plan. Monitoring, support, updates, security. You know what you pay and what you get.

03

Onboarding

We set up monitoring, deploy security, configure your infrastructure. Your team gets trained. Live in 1–2 weeks.

04

Ongoing Support

One point of contact. You call or email. We own it. Monthly reviews, quarterly strategy calls.

One person. One number. Same answer every time.


RIGHT FOR

IT you can count on.

GROWING COMPANIES

Too big for DIY IT. Too small for a full department. Managed IT costs less than hiring an IT director — with enterprise-grade support.

NO IT PERSON

You've been limping along with contractors or no plan. We replace that role — lower cost, more consistent, less risk.

ONE IT PERSON

Your IT person is overwhelmed and putting out fires. We handle routine work. They focus on strategy.

COMPLIANCE-HEAVY

HIPAA, SOX, GDPR requirements. We handle compliance documentation and monitoring. Audits are clean.


PRICING

Transparent pricing. No surprises.

Plans typically run $500–2,000/month depending on size, complexity, and service level. Helpdesk, monitoring, patching, cloud management, and basic security included.

Get in Touch for a Quote →

FAQ

Questions about managed IT?

Depends. If you have someone, we augment them — they do strategy, we handle routine. If you don't, we replace that role entirely.
No. Month-to-month agreements. If we're not delivering, you're not stuck.
Helpdesk, monitoring, patching, cloud management, basic security, and backup are standard. Infrastructure projects quoted separately.
Critical issues get immediate attention. Routine requests acknowledged within the hour.
Yes. It's yours. We help you transfer it if you leave. No lock-in.
Endpoint protection, firewalls, threat monitoring, and user training. Advanced security is an add-on.

Let's talk about your IT.

Whether you have a question, need a quote, or just want to learn more about how we work, we're here. We respond within a day, every time.

Or reach us directly at max@constanceit.com